Terms of service
Terms of Service
Last Updated: September 24, 2026
Welcome to Yukairo.
These Terms of Service ("Terms") govern your access to and use of the Yukairo website, Yukairo.com (the "Site"), and any products or services offered through the Site.
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site.
1. About Yukairo
Yukairo operates an online store offering anime-inspired products, collectibles, accessories, and other merchandise.
Throughout these Terms, "Yukairo," "we," "us," and "our" refer to Yukairo.
Our contact email is:
2. Eligibility
By using our Site or placing an order, you represent that:
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You are legally capable of entering into a binding agreement.
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You are at least the minimum age required to make purchases in your jurisdiction.
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The information you provide to us is accurate and complete.
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You will use the Site only for lawful purposes.
If you are purchasing products on behalf of another person or entity, you confirm that you have authority to do so.
3. Products
We make reasonable efforts to display our products, descriptions, images, colors, and other information accurately.
However, colors and product appearance may vary depending on your device, screen settings, lighting, manufacturing variations, or other factors.
Product availability may change at any time without notice.
We reserve the right to:
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Limit quantities of products available for purchase
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Refuse or cancel orders
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Discontinue products
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Correct product descriptions, pricing, or other information
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Restrict purchases where necessary to prevent fraud or abuse
4. Orders
When you place an order through our Site, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation email. An order confirmation does not necessarily mean that your order has been accepted or shipped.
We reserve the right to accept, reject, or cancel an order for legitimate reasons, including:
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Product availability
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Pricing or listing errors
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Payment problems
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Suspected fraud
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Incorrect customer information
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Shipping restrictions
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Other circumstances that prevent us from fulfilling the order
If we cancel an order after payment has been processed, we will issue an appropriate refund.
5. Pricing
All prices displayed on our Site are subject to change without notice.
We may offer discounts, promotional codes, sales, or limited-time offers.
Unless otherwise stated, promotions may not be combined with other offers.
We reserve the right to correct pricing errors and cancel orders affected by an obvious pricing error.
Any applicable taxes, duties, or other charges will be displayed or applied where required by law.
6. Payment
We accept payment methods made available during checkout.
Payment information is processed through third-party payment providers.
By submitting payment information, you represent that you are authorized to use the selected payment method.
If your payment cannot be processed, we may cancel or delay your order until payment is successfully completed.
7. Shipping and Delivery
We will ship orders to the address provided during checkout.
Please make sure that your shipping information is accurate and complete.
Shipping times displayed on our Site are estimates and are not guaranteed unless explicitly stated otherwise.
Delivery times may be affected by factors outside our control, including:
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Carrier delays
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Weather
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Customs processing
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Holidays
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Incorrect addresses
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High shipping volumes
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Other unforeseen circumstances
Once an order has been handed to the shipping carrier, delays caused by the carrier are outside of our direct control.
If your order appears to be delayed or lost, please contact us at:
We will make reasonable efforts to assist you.
8. International Orders
If we accept orders for delivery outside the United States, the customer may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
These charges are generally not included in the product price unless explicitly stated.
Customers are responsible for complying with applicable import laws and regulations.
9. Returns and Refunds
Our returns and refund conditions are described in our Refund Policy.
Where applicable, eligible customers may request a refund within the period stated in our Refund Policy.
Products may need to meet certain conditions to qualify for a return or refund.
For return or refund questions, contact:
Nothing in these Terms limits any mandatory consumer rights that cannot legally be excluded under applicable law.
10. 30-Day Money-Back Guarantee
Where advertised, Yukairo may provide a 30-Day Money-Back Guarantee.
The specific conditions, exclusions, and procedures applicable to the guarantee are described in our Refund Policy.
If you believe your purchase qualifies, contact us at:
We reserve the right to require reasonable information necessary to process a refund request.
11. Promotional Offers
From time to time, Yukairo may offer discounts, promotional codes, giveaways, or other special offers.
Each promotion may have additional terms and conditions.
Unless otherwise stated:
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Promotions are available for a limited time.
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Promotional offers cannot be exchanged for cash.
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Promotional codes may not be combined.
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We may cancel or modify a promotion where reasonably necessary.
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Promotions may be subject to product availability.
12. Intellectual Property
All content available on the Site, including but not limited to:
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Logos
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Brand names
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Graphics
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Website design
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Product descriptions
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Images
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Text
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Videos
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Original artwork
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Icons
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Software
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Layouts
is owned by Yukairo or used under applicable rights, licenses, or permissions, unless otherwise stated.
You may not reproduce, copy, modify, distribute, sell, publish, or commercially exploit our content without prior written permission.
13. Anime Characters, Trademarks, and Third-Party Rights
Certain products or content available through our Site may reference anime, manga, games, characters, series, or other intellectual property owned by third parties.
Unless explicitly stated otherwise, Yukairo does not claim ownership of third-party trademarks, characters, names, logos, or intellectual property.
All third-party trademarks and intellectual property remain the property of their respective owners.
If you believe that content or a product listing on our Site infringes your intellectual property rights, please contact us at:
with sufficient information for us to investigate the matter.
14. User Content
If you submit reviews, photographs, comments, feedback, or other content to Yukairo, you represent that you have the right to submit that content.
By submitting content, you grant Yukairo a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content for purposes related to operating, promoting, and improving our business.
We may remove user content that we reasonably believe violates these Terms, applicable law, or the rights of others.
15. Prohibited Uses
You may not use our Site:
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For unlawful purposes
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To commit fraud
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To violate applicable laws or regulations
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To interfere with the security of the Site
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To attempt unauthorized access to our systems
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To introduce malicious software
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To scrape or collect information through unauthorized automated methods
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To impersonate another person or entity
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To infringe intellectual property rights
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To abuse promotional offers
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To place fraudulent or unauthorized orders
We reserve the right to suspend or terminate access to the Site where reasonably necessary to protect our business, customers, or services.
16. Third-Party Services
Our Site may use third-party services, applications, payment processors, shipping providers, analytics services, advertising platforms, or other integrations.
Third-party services may have their own terms and privacy policies.
Yukairo is not responsible for the independent practices, availability, or content of third-party services that we do not control.
17. Disclaimer
To the fullest extent permitted by applicable law, the Site and its content are provided on an "as available" and "as is" basis.
We do not guarantee that:
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The Site will always be available
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The Site will be uninterrupted or error-free
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Product information will always be completely accurate
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Products will always be available
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The Site will be free from viruses or other harmful components
However, nothing in these Terms excludes or limits any warranty, right, or protection that cannot legally be excluded or limited under applicable law.
18. Limitation of Liability
To the fullest extent permitted by applicable law, Yukairo and its owners, employees, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of products.
Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
19. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Yukairo and its owners, employees, affiliates, service providers, and representatives from claims, damages, liabilities, losses, and expenses arising from:
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Your violation of these Terms
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Your unlawful use of the Site
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Your violation of another person's rights
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Your misuse of our products or services
This provision applies only to the extent permitted by applicable law.
20. Privacy
Your use of our Site is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
Our Privacy Policy forms part of these Terms by reference.
21. Changes to These Terms
We may update these Terms from time to time.
When we make changes, we will update the "Last Updated" date at the top of this page.
Your continued use of the Site after updated Terms are posted means that you acknowledge the updated Terms, to the extent permitted by applicable law.
22. Governing Law
These Terms will be governed by the applicable laws of the jurisdiction in which Yukairo is legally established, except where applicable consumer protection laws require otherwise.
Nothing in these Terms is intended to deprive consumers of mandatory rights or protections provided by the laws applicable to them.
23. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in effect.
24. Entire Agreement
These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies referenced on our Site, constitute the agreement between you and Yukairo regarding your use of the Site and purchase of our products, to the extent permitted by applicable law.
25. Contact Us
If you have any questions about these Terms, your order, or our services, please contact us:
Yukairo
Email: support@yukairo.com
Website: Yukairo.com
Business Address: